FAQs

Frequently Asked Questions
Q: Do you deliver all over Pakistan?
Yes, we deliver lamps and planters all over Pakistan.
Q: Do you deliver mirrors outside Karachi?
No. Mirrors are currently available for Karachi delivery only.
Q: How long does delivery take?
Karachi: 1–3 business days. Other cities: 3–7 business days.
Q: Can I return my order?
Returns are accepted only if the product arrives damaged.
Q: How long do I have to report damaged items?
Within 24 hours of receiving your parcel.
Q: Do I need proof for a damaged item?
Yes. Please send clear photos or videos of the damaged product and packaging.
Q: What payment methods do you accept?
We accept Cash on Delivery (where available) and other payment methods displayed during checkout.
Q: How can I contact customer support?
You can contact us through WhatsApp, Facebook, Instagram, or the Contact Us page.